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2012 APTA Marketing and Communications Workshop This national workshop was held February 26 - March 1, 2012, in Miami, Florida. The presentations given at the workshop can be downloaded here. Kathy Shaw Clary, Communications...

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Branding Meets Public Transit Presentation At the FPTA Annual Conference in October, BowStern gave a presentation on Branding and Public Transportation. [gview file="http://www.fl-exchange.com/wp-content/uploads/FPTA-Transit-Branding.pdf"]

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Understanding the Principles of Market Research The following presentation was given at the 2011 NTI Transit Trainers’ and FDOT/FPTA/CUTR Professional Development Workshop at the Florida Transit Marketing Network Session. [gview...

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Green Transit The “Green” Transit Communications Resource Package contains facts, narrative and graphical tools with relevance to local and statewide transit interests.  Check out...

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Presentations from the 2011 APTA Marketing & Communications... This national workshop was held February 27 - March 2, 2011, in San Diego, California.  The presentations given at the workshop can be downloaded here. Cathy Wolosin,...

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Employee Communications

Class 1 – Space Coast Area Transit
Target Audience: Employees – Riders
Project Cost: $218
Description: The silicone bracelet with the Quick Response (QR) code was distributed to every employee to wear as a tool to inform and educate them on the QR code process so that in turn, they could explain it to the riders.  After the code (also placed inside the bus and at bus stops) is scanned with any smart phone QR code reader, RideSCAT.com’s mobile site instantly appears.  Employees now understand how the QR code works, and will explain to riders that the QR code empowers them to access Google Maps and plan their own bus trip from start to finish.  The number of questions bus drivers are asked has been substantially reduced, helping to increase on-time trips by 17.6%.

 

Class 2 – LYNX
Target Audience: LYNX Employees
Project Cost: $1,250
Description: The goal for this promotion was to attract attention to the Roadeo event and get employees enthusiastic about participating and/or attending with their families.  The poster helped us accomplish both.  The competition drew the usual number of participants, but there were significantly more employees involved as “judges” and volunteers at staging a carnival of kids games to entertain families.  That, in turn, helped bring more families to the event. Though no records are kept for attendance, nearly 500 people were served at the lunch and long-time employees say it was the best attended Roadeo ever.